The most important aspect of a client’s relationship with us is that you benefit from the right advice and support based on the needs of your business, and you as a business owner. Over recent months, we have worked strategically with Barrow-based training provider Taylor Made Training to support them in growing the business.
Taylor Made Training, established in 2012, provides NVQ and Apprenticeship training and sources Apprenticeships for young people aged 16-24. The business, owned by husband and wife Garry and Theresa Taylor, works extensively with Carlisle College and has also been looking to grow the business by securing other contracts.
Previous to becoming a client of RfM’s Barrow office, Director Garry’s experience with accounting professionals had been, at best, disappointing and, at worst, had resulted in the loss of a valuable contract. It could not have been more important for Partner Elaine Harris and her team to exceed Garry’s expectations – indeed she had the reputation of the accounting profession as a whole to restore.
Evaluating the position
With the business still in its infancy and its future not yet secure, Garry sought advice from RfM to strengthen the company’s position and improve their chances of winning those all-important new contracts. Elaine and her team worked with Garry to gain an understanding of the financial position of the company and prepared financial statements that could be sent to potential clients as part of the tender process.
This was just the start of the RfM client journey for Taylor Made Training. The support and advice RfM provides is ongoing and evolving in line with the growth of the company which is about to begin using RfMplus+, our brand new cloud accounting software. The application can be used for standard bookkeeping tasks as well as creating quotes and invoices, banking and financial management and generating detailed reports. Through RfMplus+ and the expertise of his RfM advisors, Garry and his team will always be able to see and understand the full picture of how the business is doing, and make informed decisions to continue taking it forward.
Garry is full of praise for Elaine and her team who have, we’re pleased to report, successfully restored his faith in accounting professionals.
“We were looking for a supportive partner to work with and to help us meet our strategic aims in delivery. We have worked with a number of accountants in the past but none came across as conscientious and professional in the way RfM does.
“How they operate and conduct themselves is key to building relationships and Elaine, Keith Robson and Emily Lawrence have always gone the extra mile in supporting us and understanding our needs.”